All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring ? Operational
CrossLab Connect Application ? Operational
iLab Operational
iLab Australia ? Operational
iLab Australia API ? Operational
iLab Canada ? Operational
iLab Canada API ? Operational
iLab DFCI ? Operational
iLab DFCI API ? Operational
iLab Europe ? Operational
iLab Europe API ? Operational
iLab Stanford ? Operational
iLab Stanford API ? Operational
iLab US API ? Operational
iLab US Primary ? Operational
Seahorse Analytics Operational
Seahorse Analytics ? Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

iLab Canada Site Maintenance Sep 6, 2025 07:30-11:30 UTC

On Saturday September 6, 7:30AM to 11:30AM (UTC), maintenance has been scheduled for iLab Canada and API.

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Posted on Sep 02, 2025 - 00:27 UTC

iLab Australia Site Maintenance Sep 6, 2025 13:30-17:30 UTC

On Saturday September 6, 1:30PM to 5:30PM (UTC), maintenance has been scheduled for iLab Australia and API.

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Posted on Sep 02, 2025 - 00:30 UTC

iLab Europe Site Maintenance Sep 6, 2025 23:30 - Sep 7, 2025 03:30 UTC

On Saturday September 6, 11:30PM to Sunday September 7, 3:30AM (UTC), maintenance has been scheduled for iLab Europe and API.

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Posted on Sep 02, 2025 - 00:33 UTC

iLab Stanford Site Maintenance Sep 7, 2025 05:30-09:30 UTC

On Sunday September 7, 5:30AM (UTC), maintenance has been scheduled for iLab Stanford and API.

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Posted on Sep 02, 2025 - 00:35 UTC

CrossLab Connect Application & Asset Monitoring Dashboard Maintenance Sep 7, 2025 05:30-09:30 UTC

On Sunday September 7th, starting at 5:30 AM (UTC), we will be performing scheduled maintenance on the following sites:

- Asset Monitoring Dashboards
- CrossLab Connect Application

The maintenance window is expected to last up to 4 hours, but we do not anticipate more than 15 minutes of downtime during this period.

During the maintenance, you may experience brief interruptions in accessing the CrossLab Connect Application & Asset Monitoring Dashboards. We appreciate your understanding and patience as we work to improve our services.

Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.
Posted on Sep 07, 2025 - 05:30 UTC
Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
SLIMS Cloud Singapore & Sydney - General Maintenance
Completed - The scheduled maintenance has been completed.
Aug 28, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 11:00 UTC
Scheduled - On Thursday, August 28, 2025 between 19:00 - 21:00 (SGT) we will be performing urgent infrastructure security maintenance on the Singapore and Sydney Agilent Hosted SLIMS environments.

Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Time slot:

13:00 - 15:00 (CEST)
11:00 - 13:00 (UTC)
19:00 - 21:00 (SGT)
09:00 PM - 11:00 PM (Sydney time)

Impacted instances:
*.sgp.slims.agilent.com
*.syd.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
Aug 26, 14:06 UTC
SLIMS Cloud North America & Canada - General maintenance
Completed - The scheduled maintenance has been completed.
Aug 28, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 07:00 UTC
Scheduled - On Thursday, August 28, 2025 between 03:00 - 06:00 AM (EDT) we will be performing routine infrastructure security maintenance on the US and Canadian Agilent Hosted SLIMS environments.
Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Time slot:

07:00 - 10:00 (UTC)
09:00 - 12:00 (CEST)
03:00 - 06:00 AM (EDT)

Impacted instances:

*.us.slims.agilent.com
*.mon.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
Aug 26, 14:05 UTC
Aug 27, 2025
SLIMS Cloud Europe (Frankfurt & London) - General Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 05:00 UTC
Scheduled - On Wednesday, August 27, 2025 between 07:00 - 09:00 (CEST) we will be performing routine infrastructure security maintenance on the EU Agilent Hosted SLIMS environments.

Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Time slot:

07:00 - 09:00 (CEST)
05:00 - 07:00 (UTC)

Impacted instances:
*.fra.slims.agilent.com
*.cloud.eu.genohm.com
*.ldn.slims.agilent.com
*.private..ldn.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
Aug 26, 14:04 UTC
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025
CrossLab Connect Routine Maintenance
Completed - The scheduled maintenance has been completed.
Aug 23, 05:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 04:30 UTC
Scheduled - On Saturday August 23, 2025 at 4:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance:

- Asset Monitoring


Maintenance is planned for 1 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.


Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.
Aug 19, 11:46 UTC
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Aug 23, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 04:30 UTC
Scheduled - On Saturday August 23, 2025 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

-iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Aug 18, 00:37 UTC
Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage