All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring ? Operational
CrossLab Connect Application ? Operational
iLab Operational
iLab Australia ? Operational
iLab Australia API ? Operational
iLab Canada ? Operational
iLab Canada API ? Operational
iLab DFCI ? Operational
iLab DFCI API ? Operational
iLab Europe ? Operational
iLab Europe API ? Operational
iLab Stanford ? Operational
iLab Stanford API ? Operational
iLab US API ? Operational
iLab US Primary ? Operational
Seahorse Analytics Operational
Seahorse Analytics ? Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025
CrossLab Connect Routine Maintenance
Completed - The scheduled maintenance has been completed.
Apr 26, 05:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 04:31 UTC
Scheduled - On Saturday April 26, 2025 at 4:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance:

- Asset Monitoring


Maintenance is planned for 1 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.


Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns
Apr 24, 12:04 UTC
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Apr 26, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 04:30 UTC
Scheduled - On Saturday April 26, 2025 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

-iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- Agilent Status Page
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Apr 21, 00:41 UTC
Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
iLab Europe & iLab Europe API Site Outage
Resolved - This incident has been resolved.
Apr 23, 15:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 14:25 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 23, 14:20 UTC
Investigating - We are currently experiencing an outage with the following iLab instances:

- iLab Europe
- iLab Europe API

Our team is actively working on resolving this issue as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Apr 23, 14:15 UTC
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
CrossLab Connect Routine Maintenance
Completed - The scheduled maintenance has been completed.
Apr 16, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 06:00 UTC
Scheduled - On Wednesday April 16, 2025 at 6:00AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance:

- CrossLab Connect


Maintenance is planned for 30 minutes and during this time, please take note that users will be experiencing server downtime of no more than 30 minutes. We apologize in advance for any inconvenience that may be caused.


Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.
Apr 16, 06:00 UTC
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025
iLab Primary U.S. and DFCI Site Maintenance
Completed - The scheduled maintenance has been completed.
Apr 12, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 07:00 UTC
Scheduled - On Saturday April 12, 2025 at 7:00AM (UTC), maintenance has been scheduled for the following iLab server instances and API:

- iLab Primary U.S.
- iLab DFCI

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing intermittent server downtime of 30 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Apr 7, 02:26 UTC
iLab Catalog Database and ERP Site Maintenance
Completed - The scheduled maintenance has been completed.
Apr 12, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 07:01 UTC
Scheduled - On Saturday April 12, 2025 at 7:00AM (UTC), maintenance has been scheduled for all iLab server instances:

- iLab ERP
- iLab Catalog Database

Maintenance is planned for 2 hours and there will be an intermittent server downtime of 30 minutes.. During this time, pictures will be unavailable on the iLab platform and institutions utilizing the financial integration feature on iLab will also be affected.

However, iLab Sites will remain operational for daily workflow and access (except iLab Primary U.S. and DFCI).

We apologize in advance for any inconvenience that may be caused. Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Apr 7, 02:30 UTC
CrossLab Connect Routine Maintenance
Completed - The scheduled maintenance has been completed.
Apr 12, 06:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 04:30 UTC
Scheduled - On Saturday April 12, 2025 at 4:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance:

- Asset Monitoring


Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.


Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.
Apr 7, 16:17 UTC
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Apr 12, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 04:30 UTC
Scheduled - On Saturday April 12, 2025 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

-iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- Agilent Status Page
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Apr 7, 02:19 UTC
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