All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring Operational
CrossLab Connect Application Operational
iLab Operational
iLab Australia Operational
iLab Australia API Operational
iLab Canada Operational
iLab Canada API Operational
iLab DFCI Operational
iLab DFCI API Operational
iLab Europe Operational
iLab Europe API Operational
iLab Stanford Operational
iLab Stanford API Operational
iLab US API Operational
iLab US Primary Operational
Seahorse Analytics Operational
Seahorse Analytics Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 26, 2026

No incidents reported today.

Jan 25, 2026

No incidents reported.

Jan 24, 2026
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Jan 24, 05:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 04:30 UTC
Scheduled - On Saturday January 24, 2026 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

- iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Jan 19, 00:09 UTC
CrossLab Connect Routine Maintenance
Completed - The scheduled maintenance has been completed.
Jan 24, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 04:31 UTC
Scheduled - On Saturday January 24, 2026, at 4:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance:

- Asset Monitoring

Maintenance is planned for 1 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.


Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.
Jan 20, 14:08 UTC
iLab Server Upgrade - iLab Primary U.S. and Canada
Completed - The scheduled maintenance has been completed.
Jan 24, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 04:31 UTC
Scheduled - On Saturday January 24, 2026 at 4:30AM (UTC), a server upgrade has been scheduled for the following iLab server instances and API:

- iLab Primary U.S.
- iLab Canada

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Jan 19, 00:15 UTC
Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
SLIMS Cloud Europe (Frankfurt & London) - General Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 05:30 UTC
Scheduled - SLIMS Cloud Europe (Frankfurt & London) - General Maintenance

On Wednesday, January 21, 2026 between 06:30 - 09:00 (CET) we will be performing routine infrastructure security maintenance on the EU Agilent Hosted SLIMS environments.
Maintenance is planned for 2,5 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.

Time slot:

06:30 - 09:00 (CET)
05:30 - 08:00 (UTC)

Impacted instances:
*.fra.slims.agilent.com
*.cloud.eu.genohm.com
*.ldn.slims.agilent.com
*.private..ldn.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
Jan 14, 09:47 UTC
Jan 20, 2026
SLIMS Cloud Singapore & Sydney - General Maintenance
Completed - The scheduled maintenance has been completed.
Jan 20, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 12:00 UTC
Scheduled - SLIMS Cloud Singapore & Sydney - General Maintenance

On Tuesday, January 20, 2026 between 20:00 - 22:00 (SGT) we will be performing routine infrastructure security maintenance on the Singapore and Sydney Agilent Hosted SLIMS environments.
Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.

Time slot:

13:00 - 15:00 (CET)
12:00 - 14:00 (UTC)
20:00 - 22:00 (SGT)
23:00 PM - 01:00 AM (Sydney time)

Impacted instances:
*.sgp.slims.agilent.com
*.syd.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
Jan 14, 09:46 UTC
SLIMS Cloud North America & Canada - General maintenance
Completed - The scheduled maintenance has been completed.
Jan 20, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 08:00 UTC
Scheduled - On Tuesday, January 20, 2026 between 03:00 - 06:00 AM (EST) we will be performing routine infrastructure security maintenance on the US and Canadian Agilent Hosted SLIMS environments.

Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.

We apologize in advance for any inconvenience that may be caused.

Time slot:

08:00 - 11:00 (UTC)
09:00 - 12:00 (CET)
03:00 - 06:00 AM (EST)

Impacted instances:

*.us.slims.agilent.com
*.mon.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
Jan 14, 09:33 UTC
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

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