All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring Operational
CrossLab Connect Application Operational
iLab Operational
iLab Australia Operational
iLab Australia API Operational
iLab Canada Operational
iLab Canada API Operational
iLab DFCI Operational
iLab DFCI API Operational
iLab Europe Operational
iLab Europe API Operational
iLab Stanford Operational
iLab Stanford API Operational
iLab US API Operational
iLab US Primary Operational
Seahorse Analytics Operational
Seahorse Analytics Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 13, 2025
CrossLab Connect Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Dec 13, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 01:30 UTC
Scheduled - Please be advised that scheduled maintenance will take place on:
Date: Saturday, December 13, 2025
Time: 12:30 AM UTC – 01:30 PM UTC

During this window, Qlik will be updated to the latest version to enhance performance and reliability. The following services will be impacted:

- Asset Monitoring

Important: Users will not have access to the Qlik OEM production environment for the entire duration of the maintenance period.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance system performance and reliability.




For any questions or concerns, please contact Agilent CrossLab Connect Support at: crosslab.support@agilent.com
Dec 10, 13:38 UTC
iLab Server Upgrade - iLab Canada and DFCI
Completed - The scheduled maintenance has been completed.
Dec 13, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 04:31 UTC
Scheduled - On Saturday December 13, 2025 at 4:30AM (UTC), a server upgrade has been scheduled for the following iLab server instances and API:

- iLab Canada
- iLab DFCI

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Dec 10, 00:17 UTC
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Dec 13, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 04:30 UTC
Scheduled - On Saturday December 13, 2025 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

- iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Dec 8, 00:44 UTC
iLab Firewall Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Dec 13, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 04:31 UTC
Scheduled - On Saturday December 13, 2025 at 4:30AM (UTC), firewall maintenance has been scheduled for the following iLab server instances and API:
- iLab Europe
- iLab Stanford
- iLab Primary U.S.
- iLab DFCI
- iLab Catalog Database
- iLab Content Management

Maintenance is planned for 15 minutes and during this time, please take note that users will be experiencing server downtime of no more than 5 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Dec 11, 13:13 UTC
Dec 12, 2025
CrossLab Connect Immediate Maintenance
Completed - The scheduled maintenance has been completed.
Dec 12, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 07:30 UTC
Scheduled - On Friday December 12, 2025, at 07:30AM (UTC), immediate maintenance has been scheduled for the following CrossLab Connect server instance:

- CrossLab Connect


Maintenance is planned for 1 hours and during this time, please take note that users will be experiencing server downtime of no more than 30 minutes. We apologize in advance for any inconvenience that may be caused.


Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.
Dec 11, 15:18 UTC
Dec 11, 2025

No incidents reported.

Dec 10, 2025
SLIMS Cloud Europe (Frankfurt & London) - General Maintenance
Completed - The scheduled maintenance has been completed.
Dec 10, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 06:00 UTC
Scheduled - SLIMS Cloud Europe (Frankfurt & London) - General Maintenance

On Wednesday, December 10, 2025 between 06:30 - 09:00 (CET) we will be performing routine infrastructure security maintenance on the EU Agilent Hosted SLIMS environments.
Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.

Time slot:

06:30 - 09:00 (CET)
05:30 - 08:00 (UTC)

Impacted instances:
*.fra.slims.agilent.com
*.cloud.eu.genohm.com
*.ldn.slims.agilent.com
*.private..ldn.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
Dec 5, 12:40 UTC
Dec 9, 2025

No incidents reported.

Dec 8, 2025
SLIMS Cloud Singapore & Sydney - General Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 12:00 UTC
Scheduled - On Monday, December 8, 2025 between 20:00 - 22:00 (SGT) we will be performing routine infrastructure security maintenance on the Singapore and Sydney Agilent Hosted SLIMS environments.
Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.

Time slot:

13:00 - 15:00 (CET)
12:00 - 14:00 (UTC)
20:00 - 22:00 (SGT)
23:00 PM - 01:00 AM (Sydney time)

Impacted instances:
*.sgp.slims.agilent.com
*.syd.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
Dec 5, 12:38 UTC
SLIMS Cloud North America & Canada - General maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 08:00 UTC
Scheduled - On Monday, December 8, 2025 between 03:00 - 06:00 AM (EDT) we will be performing routine infrastructure security maintenance on the US and Canadian Agilent Hosted SLIMS environments.

Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.

We apologize in advance for any inconvenience that may be caused.

Time slot:

08:00 - 11:00 (UTC)
09:00 - 12:00 (CET)
03:00 - 06:00 AM (EDT)

Impacted instances:

*.us.slims.agilent.com
*.mon.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
Dec 5, 12:37 UTC
Dec 7, 2025

No incidents reported.

Dec 6, 2025
iLab Australia and Canada - Firewall Maintenance
Completed - The scheduled maintenance has been completed.
Dec 6, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 04:30 UTC
Scheduled - On Saturday December 6, 2025 at 4:30AM (UTC), firewall maintenance has been scheduled for the following iLab server instances and API:
- iLab Canada
- iLab Australia

Maintenance is planned for 15 minutes and during this time, please take note that users will be experiencing server downtime of no more than 5 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Dec 4, 04:38 UTC
Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

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