All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
CrossLab Connect Application ? Operational
iLab Operational
iLab Australia ? Operational
iLab Australia API ? Operational
iLab Canada ? Operational
iLab Canada API ? Operational
iLab DFCI ? Operational
iLab DFCI API ? Operational
iLab Europe ? Operational
iLab Europe API ? Operational
iLab Stanford ? Operational
iLab Stanford API ? Operational
iLab US API ? Operational
iLab US Primary ? Operational
Seahorse Analytics Operational
Seahorse Analytics ? Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
iLab Routine Maintenance - Multiple Instances Nov 23, 2024 04:30-06:30 UTC
On Saturday November 23rd, 2024 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

-iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- Agilent Status Page
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Posted on Nov 18, 2024 - 03:56 UTC
Past Incidents
Nov 20, 2024
iLab Primary US Performance Issues
Resolved - We are pleased to inform you that the performance issue affecting iLab Sites in the US region has been fully resolved. The sites have been stable since the resolution, and users should no longer experience any performance issues.

Our team is continuing to monitor the system closely to ensure it remains stable. We are also reviewing our processes to prevent similar issues from occurring in the future.

If you experience any further issues or have any questions, please do not hesitate to contact our support team.

Thank you once again for your patience and understanding.

For ongoing updates, please continue to check this page.
Nov 20, 19:15 UTC
Monitoring - This morning, we identified an issue that was affecting the performance of iLab Sites in the US region. Our team has resolved the issue, and the sites should now be operating normally.

We are closely monitoring the situation to ensure continued stability. Thank you for your patience and understanding.

For further updates, please continue to check this page.
Nov 20, 14:24 UTC
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024
iLab Australia Routine Maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 15:00 UTC
Scheduled - On Saturday November 16, 2024 at 3:00PM (UTC), routine maintenance has been scheduled for the iLab Australia and API:

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Nov 16, 15:00 UTC
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Nov 16, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 07:30 UTC
Scheduled - On Saturday November 16, 2024 at 7:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

-iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab DFCI
- iLab Catalog Database
- iLab ERP

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Nov 11, 08:08 UTC
iLab Europe Routine Maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 03:00 UTC
Scheduled - On Saturday November 16, 2024 at 3:00AM (UTC), routine maintenance has been scheduled for the iLab Europe and API:

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Nov 16, 03:00 UTC
Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024
iLab Primary U.S. Web Application Maintenance
Completed - The scheduled maintenance has been completed.
Nov 9, 08:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 05:30 UTC
Scheduled - On Saturday November 9th, 2024 at 5:30AM (UTC), web application maintenance has been scheduled for iLab Primary U.S., including iLab U.S. API.

Maintenance is planned for 3 hours and during this time, the iLab platform will be inaccessible or limited in functionality. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Nov 4, 01:23 UTC
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Nov 9, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 04:30 UTC
Scheduled - On Saturday November 9th, 2024 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

-iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- Agilent Status Page
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Nov 4, 01:16 UTC
Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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