On Saturday October 24th, 2020 at 2 AM (U.S. EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the U.S. server:

• Primary U.S. instance
• DFCI instance
• Catalog Database instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday October 24th; 5:00 AM (U.S. EST)] - Maintenance complete and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

[Thursday October 22nd, 2020; 1:40 PM ( U.S. EST)] - iLab U.S. sites except DFCI and Stanford are intermittently unavailable and users may not be able to access sites.

[Thursday October 22nd, 2020; 1:47 PM (U.S. EST)] - Agilent Site Reliability Engineers have identified the issue and have restored service to sites and will continue to monitor server performance.

_Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday October 17th, 2020 at 2 AM (U.S. EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the U.S. server:

• Primary U.S. instance
• Secondary Load Balancer
• API instance
• Catalog Database instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday October 17th; 5:00 AM (U.S. EST)] - Maintenance complete and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday October 10th, 2020 at 3 AM (U.S. EST), Agilent Site Reliability Engineers and Network Engineers will be making updates on the server hosting the following iLab databases:

• Stanford instance
• Status Page instance
• Content Management instance
• ERP File instance

Maintenance is planned for 2 hours and during this time, some content and sites may not be available. Content can include image logos, images in descriptions, linked documents and status site.

[Saturday, October 10th, 2020; 4:30 AM (U.S. EST)] - Maintenance complete and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday October 3rd, 2020 at 2 AM (U.S. EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the U.S. server:

• Primary U.S. instance
• DFCI instance
• Catalog Database instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday October 3rd; 4:15 AM (U.S. EST)] - Maintenance complete and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday September 26th, 2020 at 2 AM (U.S. EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the U.S. server:

• Primary U.S. instance
• DFCI instance
• Catalog Database instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday September 26th; 4:30 AM (U.S. EST)] - Maintenance complete and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

[Thursday September 24th, 2020; 12:10 PM (U.S EST)] - Agilent Site Reliability Engineers and R&D have found issue on the U.S. server instance that is causing slowness across all iLab sites. There may be some instability and inaccessibility to site, at times.

[Thursday September 24th, 2020; 12:30 PM (U.S. EST)] - Site should be accessible, however, general slowness may be present. Agilent Engineers are working with Network Service Provider on root cause.

[Thursday September 24th, 2020; 2:30 PM (U.S. EST)] - Server is more stable now and all sites remain operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.