All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring Operational
CrossLab Connect Application Operational
iLab Operational
iLab Australia Operational
iLab Australia API Operational
iLab Canada Operational
iLab Canada API Operational
iLab DFCI Operational
iLab DFCI API Operational
iLab Europe Operational
iLab Europe API Operational
iLab Stanford Operational
iLab Stanford API Operational
iLab US API Operational
iLab US Primary Operational
Seahorse Analytics Operational
Seahorse Analytics Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 12, 2026

No incidents reported today.

Jul 11, 2026
Scheduled Infrastructure Maintenance - Multiple iLab Instances
Completed - The scheduled maintenance has been completed.
Jul 11, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 02:00 UTC
Scheduled - We will be performing urgent infrastructure maintenance to apply important security updates within the iLab hosting environment.

Maintenance Windows (UTC):

- Europe (iLab Europe, iLab Europe API): 02:00 AM – 05:00 AM UTC
- North America (iLab US Primary, iLab US API, iLab Stanford, iLab Stanford API, iLab Canada, iLab Canada API): 05:30 AM – 08:30 AM UTC
- Australia (iLab Australia, iLab Australia API): 01:00 PM – 04:30 PM UTC

Users may experience brief connectivity interruptions during the maintenance windows while traffic is transitioned between redundant infrastructure components. Any interruptions are expected to be short in duration and services should automatically recover without user action.

We are performing this maintenance to maintain the security, reliability, and availability of the platform and updates will be posted here as work progresses.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Jul 11, 02:00 UTC
CrossLab Connect Routine Maintenance
Completed - The scheduled maintenance has been completed.
Jul 11, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 06:00 UTC
Scheduled - On Saturday, July 11, 2026, scheduled maintenance will be performed on the following CrossLab Connect services:

- Asset Monitoring: 04:30 AM - 05:30 AM UTC
- CrossLab Connect Application: 05:30 AM - 08:30 AM UTC

During these maintenance windows, brief service interruptions may occur. Any downtime is expected to be limited to approximately 15 minutes per service.

These activities are being performed to maintain the security, reliability, and overall performance of the CrossLab Connect platform.

If you have any questions or concerns, please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com.
Jul 11, 05:48 UTC
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Jul 11, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 04:30 UTC
Scheduled - On Saturday July 11, 2026 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

- iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Jul 6, 03:21 UTC
Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage