All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring Operational
CrossLab Connect Application Operational
iLab Operational
iLab Australia Operational
iLab Australia API Operational
iLab Canada Operational
iLab Canada API Operational
iLab DFCI Operational
iLab DFCI API Operational
iLab Europe Operational
iLab Europe API Operational
iLab Stanford Operational
iLab Stanford API Operational
iLab US API Operational
iLab US Primary Operational
Seahorse Analytics Operational
Seahorse Analytics Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

iLab Firewall Maintenance - iLab Australia May 14, 2026 13:00-15:00 UTC

On Thursday May 14, 2026 at 6:00PM (UTC), firewall maintenance has been scheduled for iLab Australia.

Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.

Posted on May 14, 2026 - 01:54 UTC

iLab Australia Site Maintenance May 16, 2026 04:30-05:00 UTC

On Saturday May 16, 2026 at 4:30AM (UTC), maintenance has been scheduled for the following iLab server instance and API:

- iLab Australia

Maintenance is planned for 30 minutes and during this time, please take note that users will be experiencing server downtime of no more than 10 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.

Posted on May 11, 2026 - 07:45 UTC

CrossLab Connect Firewall Maintenance (Part 2) May 16, 2026 05:00-06:00 UTC

On Saturday May 16, 2026, at 5:00AM (UTC), firewall maintenance has been scheduled for the following CrossLab Connect server instance:

- CrossLab Connect
- Asset Monitoring

Maintenance is planned for 4-hours and during this time, please take note that users will be experiencing server downtime of no more than 30-minutes. We apologize in advance for any inconvenience that may be caused.


Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.

Posted on May 13, 2026 - 14:17 UTC

iLab Firewall Maintenance - Multiple Instances (Part 2) May 16, 2026 17:00-20:00 UTC

On Saturday May 16, 2026 at 5:00PM (UTC), firewall maintenance has been scheduled for the following iLab server instances and API:
- iLab Primary U.S.
- iLab Stanford
- iLab DFCI
- iLab Content Management
- iLab Catalog Database
- iLab ERP

Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.

Posted on May 11, 2026 - 07:42 UTC

iLab Firewall Maintenance - iLab Europe (Part 2) May 16, 2026 18:00-21:00 UTC

On Saturday May 16, 2026 at 6:00PM (UTC), firewall maintenance has been scheduled for the following iLab server instance and API:
- iLab Europe

Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.

Posted on May 11, 2026 - 07:55 UTC
May 14, 2026
Completed - The scheduled maintenance has been completed.
May 14, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 03:00 UTC
Scheduled - On Thursday May 14, 2026 at 3:00AM (UTC), firewall maintenance has been scheduled for the following iLab and CrossLab Connect server instance:

- iLab Primary U.S.
- iLab Stanford
- iLab DFCI
- iLab Content Management
- iLab Catalog Database
- iLab ERP
- iLab Canada
- CrossLab Connect
- Asset Monitoring

Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

For any questions or concerns:
iLab: ilabsupport@agilent.com
CrossLab Connect: crosslab.support@agilent.com

May 14, 03:00 UTC
May 13, 2026
Resolved - On Thursday May 14, 2026 at 1:00AM (UTC), firewall maintenance has been scheduled for iLab Europe.

Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

For any questions or concerns, please contact the Agilent iLab Support at ilabsupport@agilent.com.

May 13, 17:00 UTC
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026
Completed - The scheduled maintenance has been completed.
May 9, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 04:30 UTC
Scheduled - On Saturday May 9, 2026 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

- iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.

May 4, 03:23 UTC
Completed - The scheduled maintenance has been completed.
May 9, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 04:31 UTC
Scheduled - On Saturday May 09, 2026, at 4:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance:

- Asset Monitoring

Maintenance is planned for 1 hours and during this time, please take note that users will be experiencing server downtime of no more than 5 minutes. We apologize in advance for any inconvenience that may be caused.


Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.

May 5, 12:06 UTC
May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026
Completed - The scheduled maintenance has been completed.
May 5, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 02:30 UTC
Scheduled - On Tuesday May 5, 2026 at 2:30AM (UTC), maintenance has been scheduled for the following iLab server instance and API:

- iLab Europe

Maintenance is planned for 30 minutes and during this time, please take note that users will be experiencing server downtime of no more than 10 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.

May 4, 03:21 UTC
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.