All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring ? Operational
CrossLab Connect Application ? Operational
iLab Operational
iLab Australia ? Operational
iLab Australia API ? Operational
iLab Canada ? Operational
iLab Canada API ? Operational
iLab DFCI ? Operational
iLab DFCI API ? Operational
iLab Europe ? Operational
iLab Europe API ? Operational
iLab Stanford ? Operational
iLab Stanford API ? Operational
iLab US API ? Operational
iLab US Primary ? Operational
Seahorse Analytics Operational
Seahorse Analytics ? Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

iLab Routine Maintenance - Multiple Instances May 24, 2025 04:30-05:30 UTC

On Saturday May 24, 2025 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

-iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Posted on May 13, 2025 - 06:25 UTC
May 22, 2025

No incidents reported today.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025
CrossLab Connect Routine Maintenance
Completed - The scheduled maintenance has been completed.
May 10, 05:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 04:30 UTC
Scheduled - On Saturday May 10, 2025, at 4:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance:

- Asset Monitoring

Maintenance is planned for 1 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.


Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.
May 6, 19:25 UTC
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
May 10, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 04:30 UTC
Scheduled - On Saturday May 10, 2025 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

-iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
May 5, 05:03 UTC
May 9, 2025

No incidents reported.

May 8, 2025
iLab Europe & iLab Europe API Site Outage
Resolved - This incident has been resolved.
May 8, 08:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 02:58 UTC
Investigating - We are currently experiencing an outage with the following iLab instances:

- iLab Europe
- iLab Europe API

Our team is actively working on resolving this issue as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
May 8, 02:36 UTC
Update - We are monitoring the results.
May 8, 02:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 02:02 UTC
Investigating - We are currently experiencing an outage with the following iLab instances:

- iLab Europe
- iLab Europe API

Our team is actively working on resolving this issue as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
May 8, 01:50 UTC
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