All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring ? Operational
CrossLab Connect Application ? Operational
iLab Operational
iLab Australia ? Operational
iLab Australia API ? Operational
iLab Canada ? Operational
iLab Canada API ? Operational
iLab DFCI ? Operational
iLab DFCI API ? Operational
iLab Europe ? Operational
iLab Europe API ? Operational
iLab Stanford ? Operational
iLab Stanford API ? Operational
iLab US API ? Operational
iLab US Primary ? Operational
Seahorse Analytics Operational
Seahorse Analytics ? Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CrossLab Connect Routine Maintenance Jun 21, 2025 06:30-10:30 UTC

On Saturday June 21, 2025 at 6:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance: 

- Asset Monitoring   

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of no more than 4 hours. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.

Posted on Jun 06, 2025 - 12:21 UTC
Jun 15, 2025

No incidents reported today.

Jun 14, 2025
Completed - The scheduled maintenance has been completed.
Jun 14, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 04:30 UTC
Scheduled - On Saturday June 14, 2025 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

-iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Jun 6, 06:03 UTC
Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.