Agilent Hosted OpenLab Sync/SLIMS Singapore & Sydney - Emergency Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 05, 2026 - 12:00 UTC
Scheduled - On Thursday, November 5, 2026 between 20:00 - 22:00 (SGT) we will be performing emergency infrastructure security maintenance on the Singapore and Sydney Agilent Hosted OpenLab Sync/SLIMS environments.
Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.

Time slot:

13:00 - 15:00 (CET)
12:00 - 14:00 (UTC)
20:00 - 22:00 (SGT)
23:00 PM - 01:00 AM (Sydney time)

Impacted instances:
*.sgp.slims.agilent.com
*.syd.slims.agilent.com

Please contact Agilent Support, with any questions or concerns.
Nov 5, 2026 12:00-14:00 UTC

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, OpenLab Sync, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring Operational
CrossLab Connect Application Operational
iLab Operational
iLab Australia Operational
iLab Australia API Operational
iLab Canada Operational
iLab Canada API Operational
iLab DFCI Operational
iLab DFCI API Operational
iLab Europe Operational
iLab Europe API Operational
iLab Stanford Operational
iLab Stanford API Operational
iLab US API Operational
iLab US Primary Operational
Seahorse Analytics Operational
Seahorse Analytics Operational
OpenLab Sync Under Maintenance
OpenLab Sync Canada Operational
OpenLab Sync Europe (Frankfurt) Operational
OpenLab Sync Europe (London) Operational
OpenLab Sync North America Operational
OpenLab Sync Singapore Under Maintenance
OpenLab Sync Sydney Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 5, 2026

Agilent Hosted OpenLab Sync/SLIMS North America & Canada - Emergency maintenance
Completed - The scheduled maintenance has been completed.
Nov 5, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 08:00 UTC
Scheduled - On Thursday, November 5, 2026 between 03:00 - 06:00 AM (EST) we will be performing emergency infrastructure security maintenance on the US and Canadian Agilent Hosted OpenLab Sync/SLIMS environments.

Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.

We apologize in advance for any inconvenience that may be caused.

Time slot:

08:00 - 11:00 (UTC)
09:00 - 12:00 (CET)
03:00 - 06:00 AM (EST)

Impacted instances:

*.us.slims.agilent.com
*.mon.slims.agilent.com

Please contact Agilent Support, with any questions or concerns.
Nov 4, 08:46 UTC
Agilent Hosted OpenLab Sync/SLIMS Europe (Frankfurt & London) - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Nov 5, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 05:30 UTC
Scheduled - On Thursday, November 5, 2026 between 06:30 - 09:00 (CET) we will be performing emergency infrastructure security maintenance on the EU Agilent Hosted OpenLab Sync/SLIMS environments.
Maintenance is planned for 2.5 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.

Time slot:

06:30 - 09:00 (CET)
05:30 - 06:00 (UTC)

Impacted instances:
*.fra.slims.agilent.com
*.cloud.eu.genohm.com
*.ldn.slims.agilent.com
*.private..ldn.slims.agilent.com

Please contact Agilent Support, with any questions or concerns.
Nov 5, 05:30 UTC

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

CrossLab Connect Routine maintenance
Completed - The scheduled maintenance has been completed.
Oct 24, 05:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 04:31 UTC
Scheduled - On Saturday October 24, 2026 at 04:30 UTC, routine maintenance has been scheduled for the following Asset Monitoring server instances:

- Asset Monitoring

Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 15 minutes.

We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.

Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com with any questions or concerns.
Oct 20, 13:15 UTC
iLab Routine maintenance
Completed - The scheduled maintenance has been completed.
Oct 24, 05:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 04:31 UTC
Scheduled - On Saturday October 24, 2026 at 04:30 UTC, routine maintenance has been scheduled for the following iLab server instances:

- iLab Australia
- iLab Australia API
- iLab Canada
- iLab Canada API
- iLab DFCI
- iLab DFCI API
- iLab Europe
- iLab Europe API
- iLab Stanford
- iLab Stanford API
- iLab US API
- iLab US Primary

Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 15 minutes.

We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.

Please contact Agilent iLab Support at ilabsupport@agilent.com with any questions or concerns.
Oct 20, 00:00 UTC
Seahorse Analytics Routine maintenance
Completed - The scheduled maintenance has been completed.
Oct 24, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 04:30 UTC
Scheduled - On Saturday October 24, 2026 at 04:30 UTC, routine maintenance has been scheduled for the following Seahorse Analytics server instances:

- Seahorse Analytics

Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 30 minutes.

We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.

Please contact Agilent Seahorse Analytics Support at seahorse.support@agilent.com with any questions or concerns.
Oct 20, 00:00 UTC
CrossLab Connect Routine maintenance
Completed - The scheduled maintenance has been completed.
Oct 24, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 04:31 UTC
Scheduled - On Saturday October 24, 2026 at 04:30 UTC, routine maintenance has been scheduled for the following CrossLab Connect Application server instances:

- CrossLab Connect Application

Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 30 minutes.

We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.

Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com with any questions or concerns.
Oct 20, 00:15 UTC

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage