All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring ? Operational
CrossLab Connect Application ? Operational
iLab Operational
iLab Australia ? Operational
iLab Australia API ? Operational
iLab Canada ? Operational
iLab Canada API ? Operational
iLab DFCI ? Operational
iLab DFCI API ? Operational
iLab Europe ? Operational
iLab Europe API ? Operational
iLab Stanford ? Operational
iLab Stanford API ? Operational
iLab US API ? Operational
iLab US Primary ? Operational
Seahorse Analytics Operational
Seahorse Analytics ? Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025
CrossLab Connect Routine Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 05:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 04:31 UTC
Scheduled - On Saturday September 13, 2025, at 4:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance:

- Asset Monitoring


Maintenance is planned for 1 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.


Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.
Sep 9, 16:35 UTC
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Sep 13, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 04:30 UTC
Scheduled - On Saturday September 13, 2025 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

- iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Sep 8, 00:38 UTC
Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025
iLab Stanford Site Maintenance
Completed - The scheduled maintenance has been completed.
Sep 7, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 05:30 UTC
Scheduled - On Sunday September 7, 5:30AM (UTC), maintenance has been scheduled for iLab Stanford and API.

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Sep 2, 00:35 UTC
CrossLab Connect Application & Asset Monitoring Dashboard Maintenance
Completed - The scheduled maintenance has been completed.
Sep 7, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 05:30 UTC
Scheduled - On Sunday September 7th, starting at 5:30 AM (UTC), we will be performing scheduled maintenance on the following sites:

- Asset Monitoring Dashboards
- CrossLab Connect Application

The maintenance window is expected to last up to 4 hours, but we do not anticipate more than 15 minutes of downtime during this period.

During the maintenance, you may experience brief interruptions in accessing the CrossLab Connect Application & Asset Monitoring Dashboards. We appreciate your understanding and patience as we work to improve our services.

Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.
Sep 7, 05:30 UTC
iLab Europe Site Maintenance
Completed - The scheduled maintenance has been completed.
Sep 7, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 23:30 UTC
Scheduled - On Saturday September 6, 11:30PM to Sunday September 7, 3:30AM (UTC), maintenance has been scheduled for iLab Europe and API.

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Sep 2, 00:33 UTC
Sep 6, 2025
iLab Australia Site Maintenance
Completed - The scheduled maintenance has been completed.
Sep 6, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 13:30 UTC
Scheduled - On Saturday September 6, 1:30PM to 5:30PM (UTC), maintenance has been scheduled for iLab Australia and API.

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Sep 2, 00:30 UTC
iLab Canada Site Maintenance
Completed - The scheduled maintenance has been completed.
Sep 6, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 07:30 UTC
Scheduled - On Saturday September 6, 7:30AM to 11:30AM (UTC), maintenance has been scheduled for iLab Canada and API.

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Sep 2, 00:27 UTC
Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

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