All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring Operational
CrossLab Connect Application Operational
iLab Operational
iLab Australia Operational
iLab Australia API Operational
iLab Canada Operational
iLab Canada API Operational
iLab DFCI Operational
iLab DFCI API Operational
iLab Europe Operational
iLab Europe API Operational
iLab Stanford Operational
iLab Stanford API Operational
iLab US API Operational
iLab US Primary Operational
Seahorse Analytics Operational
Seahorse Analytics Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SLIMS Cloud North America & Canada - General maintenance Apr 7, 2026 07:00-10:00 UTC

On Tuesday, April 7, 2026 between 03:00 - 06:00 AM (EDT) we will be performing routine infrastructure security maintenance on the US and Canadian Agilent Hosted SLIMS environments.

Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.

We apologize in advance for any inconvenience that may be caused.

Time slot:

07:00 - 10:00 (UTC)
09:00 - 12:00 (CEST)
03:00 - 06:00 AM (EDT)

Impacted instances:

*.us.slims.agilent.com
*.mon.slims.agilent.com

Please contact Agilent Support, with any questions or concerns.
Posted on Apr 03, 2026 - 12:40 UTC

SLIMS Cloud Singapore & Sydney - General Maintenance Apr 7, 2026 11:00-13:00 UTC

On Tuesday, April 7, 2026 between 19:00 - 21:00 (SGT) we will be performing routine infrastructure security maintenance on the Singapore and Sydney Agilent Hosted SLIMS environments.
Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.

Time slot:

13:00 - 15:00 (CEST)
11:00 - 13:00 (UTC)
19:00 - 21:00 (SGT)
22:00 PM - 00:00 AM (Sydney time)

Impacted instances:
*.sgp.slims.agilent.com
*.syd.slims.agilent.com

Please contact Agilent Support, with any questions or concerns.
Posted on Apr 03, 2026 - 12:41 UTC

SLIMS Cloud Europe (Frankfurt & London) - General Maintenance Apr 8, 2026 04:30-07:00 UTC

On Wednesday, April 8, 2026 between 06:30 - 09:00 (CEST) we will be performing routine infrastructure security maintenance on the EU Agilent Hosted SLIMS environments.
Maintenance is planned for 2,5 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.

Time slot:

06:30 - 09:00 (CEST)
04:30 - 07:00 (UTC)

Impacted instances:
*.fra.slims.agilent.com
*.cloud.eu.genohm.com
*.ldn.slims.agilent.com
*.private..ldn.slims.agilent.com

Please contact Agilent Support, with any questions or concerns.
Posted on Apr 03, 2026 - 12:43 UTC

iLab Australia and Stanford Site Maintenance Apr 11, 2026 02:30-03:30 UTC

On Saturday April 11, 2026 at 2:30AM (UTC), maintenance has been scheduled for the following iLab server instance and API:

- iLab Australia
- iLab Stanford

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Posted on Apr 06, 2026 - 07:52 UTC

iLab Routine Maintenance - Multiple Instances Apr 11, 2026 04:30-05:30 UTC

On Saturday April 11, 2026 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

- iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Posted on Apr 06, 2026 - 07:54 UTC
Apr 6, 2026

No incidents reported today.

Apr 5, 2026

No incidents reported.

Apr 4, 2026
CrossLab Connect Routine Maintenance
Completed - The scheduled maintenance has been completed.
Apr 4, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 04:30 UTC
Scheduled - On Saturday April 04, 2026, at 4:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance:

- Asset Monitoring

Maintenance is scheduled for 2 hours. During this time, users should expect full server downtime throughout the entire maintenance window. We apologize for any inconvenience this may cause and appreciate your understanding.

Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.
Apr 1, 16:53 UTC
Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026
CrossLab Connect Routine Maintenance
Completed - The scheduled maintenance has been completed.
Mar 28, 05:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 04:31 UTC
Scheduled - On Saturday March 28, 2026, at 4:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance:

- Asset Monitoring

Maintenance is planned for 1 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.
Mar 25, 18:47 UTC
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Mar 28, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 04:30 UTC
Scheduled - On Saturday March 28, 2026 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

- iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Mar 16, 01:16 UTC
Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

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