All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, OpenLab Sync, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring Operational
CrossLab Connect Application Operational
iLab Operational
iLab Australia Operational
iLab Australia API Operational
iLab Canada Operational
iLab Canada API Operational
iLab DFCI Operational
iLab DFCI API Operational
iLab Europe Operational
iLab Europe API Operational
iLab Stanford Operational
iLab Stanford API Operational
iLab US API Operational
iLab US Primary Operational
Seahorse Analytics Operational
Seahorse Analytics Operational
OpenLab Sync Operational
OpenLab Sync Canada Operational
OpenLab Sync Europe (Frankfurt) Operational
OpenLab Sync Europe (London) Operational
OpenLab Sync North America Operational
OpenLab Sync Singapore Operational
OpenLab Sync Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CrossLab Connect Routine maintenance Sep 26, 2026 04:30-05:30 UTC

On Saturday September 26, 2026 at 04:30 UTC, routine maintenance has been scheduled for the following Asset Monitoring server instances:

- Asset Monitoring

Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 15 minutes.

We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.

Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com with any questions or concerns.
Posted on Sep 22, 2026 - 00:00 UTC

iLab Routine maintenance Sep 26, 2026 04:30-05:30 UTC

On Saturday September 26, 2026 at 04:30 UTC, routine maintenance has been scheduled for the following iLab server instances:

- iLab Australia
- iLab Australia API
- iLab Canada
- iLab Canada API
- iLab DFCI
- iLab DFCI API
- iLab Europe
- iLab Europe API
- iLab Stanford
- iLab Stanford API
- iLab US API
- iLab US Primary

Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 15 minutes.

We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.

Please contact Agilent iLab Support at ilabsupport@agilent.com with any questions or concerns.
Posted on Sep 22, 2026 - 00:00 UTC

Seahorse Analytics Routine maintenance Sep 26, 2026 05:00-06:00 UTC

On Saturday September 26, 2026 at 05:00 UTC, routine maintenance has been scheduled for the following Seahorse Analytics server instances:

- Seahorse Analytics

Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 15 minutes.

We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.

Please contact Agilent Seahorse Analytics Support at seahorse.support@agilent.com with any questions or concerns.
Posted on Sep 22, 2026 - 00:00 UTC

Sep 23, 2026

Agilent Hosted OpenLab Sync/SLIMS Europe (Frankfurt & London) - General Maintenance
Completed - The scheduled maintenance has been completed.
Sep 23, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 06:30 UTC
Scheduled - On Wednesday, September 23, 2026 between 06:30 - 09:00 (CEST) we will be performing routine infrastructure security maintenance on the EU Agilent Hosted OpenLab Sync/SLIMS environments.
Maintenance is planned for 2.5 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.

Time slot:

06:30 - 09:00 (CEST)
04:30 - 07:00 (UTC)

Impacted instances:
*.fra.slims.agilent.com
*.cloud.eu.genohm.com
*.ldn.slims.agilent.com
*.private..ldn.slims.agilent.com

Please contact Agilent Support, with any questions or concerns.
Sep 18, 08:20 UTC

Sep 22, 2026

Agilent Hosted OpenLab Sync/SLIMS Singapore & Sydney - General Maintenance
Completed - The scheduled maintenance has been completed.
Sep 22, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 11:00 UTC
Scheduled - On Tuesday, September 22, 2026 between 19:00 - 21:00 (SGT) we will be performing routine infrastructure security maintenance on the Singapore and Sydney Agilent Hosted OpenLab Sync/SLIMS environments.
Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.

Time slot:

13:00 - 15:00 (CEST)
11:00 - 13:00 (UTC)
19:00 - 21:00 (SGT)
22:00 PM - 00:00 AM (Sydney time)

Impacted instances:
*.sgp.slims.agilent.com
*.syd.slims.agilent.com

Please contact Agilent Support, with any questions or concerns.
Sep 18, 08:18 UTC
Agilent Hosted OpenLab Sync/SLIMS North America & Canada - General maintenance
Completed - The scheduled maintenance has been completed.
Sep 22, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 07:00 UTC
Scheduled - On Tuesday, September 22, 2026 between 03:00 - 06:00 AM (EDT) we will be performing routine infrastructure security maintenance on the US and Canadian Agilent Hosted OpenLab Sync/SLIMS environments.

Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.

We apologize in advance for any inconvenience that may be caused.

Time slot:

07:00 - 10:00 (UTC)
09:00 - 12:00 (CEST)
03:00 - 06:00 AM (EDT)

Impacted instances:

*.us.slims.agilent.com
*.mon.slims.agilent.com

Please contact Agilent Support, with any questions or concerns.
Sep 18, 08:17 UTC

Sep 21, 2026

No incidents reported.

Sep 20, 2026

CrossLab Connect Routine maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 04:30 UTC
Scheduled - On Sunday September 20, 2026 at 04:30 UTC, routine maintenance has been scheduled for the following Asset Monitoring server instances:

- Asset Monitoring

Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 30 minutes.

We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.

Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com with any questions or concerns.
Sep 17, 02:30 UTC

Sep 19, 2026

iLab Routine maintenance
Completed - The scheduled maintenance has been completed.
Sep 19, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 04:30 UTC
Scheduled - On Saturday September 19, 2026 at 04:30 UTC, routine maintenance has been scheduled for the following iLab server instances:

- iLab DFCI
- iLab DFCI API
- iLab Europe
- iLab Europe API

Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 30 minutes.

We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.

Please contact Agilent iLab Support at ilabsupport@agilent.com with any questions or concerns.
Sep 15, 00:00 UTC
CrossLab Connect Routine maintenance
Completed - The scheduled maintenance has been completed.
Sep 19, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 04:30 UTC
Scheduled - On Saturday September 19, 2026 at 04:30 UTC, routine maintenance has been scheduled for the following CrossLab Connect Application server instances:

- CrossLab Connect Application

Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 30 minutes.

We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.

Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com with any questions or concerns.
Sep 17, 02:30 UTC

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

iLab Routine maintenance
Completed - The scheduled maintenance has been completed.
Sep 12, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 04:30 UTC
Scheduled - On Saturday September 12, 2026 at 04:30 UTC, routine maintenance has been scheduled for the following iLab server instances:

- iLab Australia
- iLab Australia API
- iLab Canada
- iLab Canada API
- iLab DFCI
- iLab DFCI API
- iLab Europe
- iLab Europe API
- iLab Stanford
- iLab Stanford API
- iLab US API
- iLab US Primary

Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 30 minutes.

We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.

Please contact Agilent iLab Support at ilabsupport@agilent.com with any questions or concerns.
Sep 8, 00:00 UTC
CrossLab Connect Routine maintenance
Completed - The scheduled maintenance has been completed.
Sep 12, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 04:31 UTC
Scheduled - On Saturday September 12, 2026 at 04:30 UTC, routine maintenance has been scheduled for the following Asset Monitoring server instances:

- Asset Monitoring

Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 15 minutes.

We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.

Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com with any questions or concerns.
Sep 10, 13:01 UTC

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

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