All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, OpenLab Sync, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring Operational
CrossLab Connect Application Operational
iLab Operational
iLab Australia Operational
iLab Australia API Operational
iLab Canada Operational
iLab Canada API Operational
iLab DFCI Operational
iLab DFCI API Operational
iLab Europe Operational
iLab Europe API Operational
iLab Stanford Operational
iLab Stanford API Operational
iLab US API Operational
iLab US Primary Operational
Seahorse Analytics Operational
Seahorse Analytics Operational
OpenLab Sync Operational
OpenLab Sync Canada Operational
OpenLab Sync Europe (Frankfurt) Operational
OpenLab Sync Europe (London) Operational
OpenLab Sync North America Operational
OpenLab Sync Singapore Operational
OpenLab Sync Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 8, 2026

No incidents reported today.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Agilent Hosted OpenLab Sync/SLIMS Singapore & Sydney - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Nov 5, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 12:00 UTC
Scheduled - On Thursday, November 5, 2026 between 20:00 - 22:00 (SGT) we will be performing emergency infrastructure security maintenance on the Singapore and Sydney Agilent Hosted OpenLab Sync/SLIMS environments.
Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.

Time slot:

13:00 - 15:00 (CET)
12:00 - 14:00 (UTC)
20:00 - 22:00 (SGT)
23:00 PM - 01:00 AM (Sydney time)

Impacted instances:
*.sgp.slims.agilent.com
*.syd.slims.agilent.com

Please contact Agilent Support, with any questions or concerns.
Nov 4, 08:55 UTC
Agilent Hosted OpenLab Sync/SLIMS North America & Canada - Emergency maintenance
Completed - The scheduled maintenance has been completed.
Nov 5, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 08:00 UTC
Scheduled - On Thursday, November 5, 2026 between 03:00 - 06:00 AM (EST) we will be performing emergency infrastructure security maintenance on the US and Canadian Agilent Hosted OpenLab Sync/SLIMS environments.

Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.

We apologize in advance for any inconvenience that may be caused.

Time slot:

08:00 - 11:00 (UTC)
09:00 - 12:00 (CET)
03:00 - 06:00 AM (EST)

Impacted instances:

*.us.slims.agilent.com
*.mon.slims.agilent.com

Please contact Agilent Support, with any questions or concerns.
Nov 4, 08:46 UTC
Agilent Hosted OpenLab Sync/SLIMS Europe (Frankfurt & London) - Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Nov 5, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 05:30 UTC
Scheduled - On Thursday, November 5, 2026 between 06:30 - 09:00 (CET) we will be performing emergency infrastructure security maintenance on the EU Agilent Hosted OpenLab Sync/SLIMS environments.
Maintenance is planned for 2.5 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.

Time slot:

06:30 - 09:00 (CET)
05:30 - 06:00 (UTC)

Impacted instances:
*.fra.slims.agilent.com
*.cloud.eu.genohm.com
*.ldn.slims.agilent.com
*.private..ldn.slims.agilent.com

Please contact Agilent Support, with any questions or concerns.
Nov 5, 05:30 UTC

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

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