All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, OpenLab Sync, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring Operational
CrossLab Connect Application Operational
iLab Operational
iLab Australia Operational
iLab Australia API Operational
iLab Canada Operational
iLab Canada API Operational
iLab DFCI Operational
iLab DFCI API Operational
iLab Europe Operational
iLab Europe API Operational
iLab Stanford Operational
iLab Stanford API Operational
iLab US API Operational
iLab US Primary Operational
Seahorse Analytics Operational
Seahorse Analytics Operational
OpenLab Sync Operational
OpenLab Sync Canada Operational
OpenLab Sync Europe (Frankfurt) Operational
OpenLab Sync Europe (London) Operational
OpenLab Sync North America Operational
OpenLab Sync Singapore Operational
OpenLab Sync Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

iLab Routine Maintenance Aug 22, 2026 04:30-05:30 UTC

On Saturday August 22, 2026 at 04:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances:

- iLab Australia
- iLab Australia API
- iLab Canada
- iLab Canada API
- iLab DFCI
- iLab DFCI API
- iLab Europe
- iLab Europe API
- iLab Stanford
- iLab Stanford API
- iLab US API
- iLab US Primary

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes.

We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Posted on Aug 18, 2026 - 05:39 UTC

CrossLab Connect Routine Maintenance Aug 22, 2026 04:30-05:30 UTC

On Saturday August 22, 2026 at 04:30AM (UTC), routine maintenance has been scheduled for the Asset Monitoring server instances:

- Asset Monitoring

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes.

We apologize in advance for any inconvenience that may be caused.

Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.
Posted on Aug 18, 2026 - 05:39 UTC

Seahorse Routine Maintenance Aug 22, 2026 05:00-06:00 UTC

On Saturday August 22, 2026 at 05:00AM (UTC), routine maintenance has been scheduled for the Seahorse Analytics platform:

- Seahorse Analytics

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 30 minutes.

We apologize in advance for any inconvenience that may be caused.

Please contact Agilent Seahorse Analytics Support at seahorse.support@agilent.com, with any questions or concerns.
Posted on Aug 18, 2026 - 05:39 UTC

Agilent Hosted OpenLab Sync/SLIMS Europe (Frankfurt & London) - General Maintenance Aug 25, 2026 04:30-07:00 UTC

On Tuesday, August 25, 2026 between 06:30 - 09:00 (CEST) we will be performing routine infrastructure security maintenance on the EU Agilent Hosted OpenLab Sync/SLIMS environments.
Maintenance is planned for 2.5 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.

Time slot:

06:30 - 09:00 (CEST)
04:30 - 07:00 (UTC)

Impacted instances:
*.fra.slims.agilent.com
*.cloud.eu.genohm.com
*.ldn.slims.agilent.com
*.private..ldn.slims.agilent.com

Please contact Agilent Support, with any questions or concerns.
Posted on Aug 20, 2026 - 12:33 UTC

Agilent Hosted OpenLab Sync/SLIMS North America & Canada - General maintenance Aug 26, 2026 07:00-10:00 UTC

On Wednesday, August 26, 2026 between 03:00 - 06:00 AM (EDT) we will be performing routine infrastructure security maintenance on the US and Canadian Agilent Hosted OpenLab Sync/SLIMS environments.

Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.

We apologize in advance for any inconvenience that may be caused.

Time slot:

07:00 - 10:00 (UTC)
09:00 - 12:00 (CEST)
03:00 - 06:00 AM (EDT)

Impacted instances:

*.us.slims.agilent.com
*.mon.slims.agilent.com

Please contact Agilent Support, with any questions or concerns.
Posted on Aug 20, 2026 - 12:36 UTC

Agilent Hosted OpenLab Sync/SLIMS Singapore & Sydney - General Maintenance Aug 26, 2026 11:00-13:00 UTC

On Wednesday, August 26, 2026 between 19:00 - 21:00 (SGT) we will be performing routine infrastructure security maintenance on the Singapore and Sydney Agilent Hosted OpenLab Sync/SLIMS environments.
Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.

Time slot:

13:00 - 15:00 (CEST)
11:00 - 13:00 (UTC)
19:00 - 21:00 (SGT)
22:00 PM - 00:00 AM (Sydney time)

Impacted instances:
*.sgp.slims.agilent.com
*.syd.slims.agilent.com

Please contact Agilent Support, with any questions or concerns.
Posted on Aug 20, 2026 - 12:40 UTC

Aug 21, 2026

No incidents reported today.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

iLab Network Maintenance (Group 2)
Completed - The scheduled maintenance has been completed.
Aug 16, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 05:30 UTC
Scheduled - On Sunday August 16, 2026 at 5:30AM (UTC), maintenance has been scheduled for the following iLab server instance and API:

- iLab Primary U.S.
- iLab Stanford
- iLab DFCI
- iLab Content Management
- iLab Catalog Database
- iLab ERP

Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Aug 11, 00:29 UTC
CrossLab Connect Routine Maintenance
Completed - The scheduled maintenance has been completed.
Aug 16, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 05:30 UTC
Scheduled - On Sunday August 16, 2026, at 5:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance:

- CrossLab Connect

Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns
Aug 12, 12:46 UTC

Aug 15, 2026

iLab Network Maintenance (Group 1)
Completed - The scheduled maintenance has been completed.
Aug 15, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 05:30 UTC
Scheduled - On Saturday August 15, 2026 at 5:30AM (UTC), maintenance has been scheduled for the following iLab server instance and API:

- iLab Australia
- iLab Europe
- iLab Canada

Maintenance is planned for 4 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Aug 11, 00:25 UTC

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Aug 8, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 04:30 UTC
Scheduled - On Saturday August 8, 2026 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

- iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Aug 2, 23:59 UTC
CrossLab Connect Routine Maintenance
Completed - The scheduled maintenance has been completed.
Aug 8, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 04:31 UTC
Scheduled - On Saturday August 8, 2026, at 4:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance:

- Asset Monitoring

Maintenance is planned for 1 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns
Aug 5, 11:36 UTC

Aug 7, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage