All Systems Operational
About This Site
Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.
CrossLab Connect
Operational
Asset Monitoring
Operational
CrossLab Connect Application
Operational
iLab
Operational
iLab Australia
Operational
iLab Australia API
Operational
iLab Canada
Operational
iLab Canada API
Operational
iLab DFCI
Operational
iLab DFCI API
Operational
iLab Europe
Operational
iLab Europe API
Operational
iLab Stanford
Operational
iLab Stanford API
Operational
iLab US API
Operational
iLab US Primary
Operational
Seahorse Analytics
Operational
Seahorse Analytics
Operational
SLIMS
Operational
SLIMS Canada
Operational
SLIMS Europe (Frankfurt)
Operational
SLIMS Europe (London)
Operational
SLIMS North America
Operational
SLIMS Singapore
Operational
SLIMS Sydney
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SLIMS Cloud North America & Canada - General maintenance Jun 2, 2026 07:00-10:00 UTC
On Tuesday, June 2nd, 2026 between 03:00 - 06:00 AM (EDT) we will be performing routine infrastructure security maintenance on the US and Canadian Agilent Hosted SLIMS environments.
Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.
Time slot:
07:00 - 10:00 (UTC)
09:00 - 12:00 (CEST)
03:00 - 06:00 AM (EDT)
Impacted instances:
*.us.slims.agilent.com
*.mon.slims.agilent.com
Please contact Agilent Support, with any questions or concerns.
Posted on May 29, 2026 - 07:27 UTC
Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.
Time slot:
07:00 - 10:00 (UTC)
09:00 - 12:00 (CEST)
03:00 - 06:00 AM (EDT)
Impacted instances:
*.us.slims.agilent.com
*.mon.slims.agilent.com
Please contact Agilent Support, with any questions or concerns.
Posted on May 29, 2026 - 07:27 UTC
SLIMS Cloud Europe (Frankfurt & London) - General Maintenance Jun 3, 2026 04:30-07:00 UTC
On Wednesday, June 3, 2026 between 06:30 - 09:00 (CEST) we will be performing routine infrastructure security maintenance on the EU Agilent Hosted SLIMS environments.
Maintenance is planned for 2,5 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.
Time slot:
06:30 - 09:00 (CEST)
04:30 - 07:00 (UTC)
Impacted instances:
*.fra.slims.agilent.com
*.cloud.eu.genohm.com
*.ldn.slims.agilent.com
*.private..ldn.slims.agilent.com
Please contact Agilent Support, with any questions or concerns.
Posted on May 29, 2026 - 07:31 UTC
Maintenance is planned for 2,5 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.
Time slot:
06:30 - 09:00 (CEST)
04:30 - 07:00 (UTC)
Impacted instances:
*.fra.slims.agilent.com
*.cloud.eu.genohm.com
*.ldn.slims.agilent.com
*.private..ldn.slims.agilent.com
Please contact Agilent Support, with any questions or concerns.
Posted on May 29, 2026 - 07:31 UTC
SLIMS Cloud Singapore & Sydney - General Maintenance Jun 3, 2026 11:00-13:00 UTC
On Wednesday, June 3, 2026 between 19:00 - 21:00 (SGT) we will be performing routine infrastructure security maintenance on the Singapore and Sydney Agilent Hosted SLIMS environments.
Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.
Time slot:
13:00 - 15:00 (CEST)
11:00 - 13:00 (UTC)
19:00 - 21:00 (SGT)
22:00 PM - 00:00 AM (Sydney time)
Impacted instances:
*.sgp.slims.agilent.com
*.syd.slims.agilent.com
Please contact Agilent Support, with any questions or concerns.
Posted on May 29, 2026 - 07:35 UTC
Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.
Time slot:
13:00 - 15:00 (CEST)
11:00 - 13:00 (UTC)
19:00 - 21:00 (SGT)
22:00 PM - 00:00 AM (Sydney time)
Impacted instances:
*.sgp.slims.agilent.com
*.syd.slims.agilent.com
Please contact Agilent Support, with any questions or concerns.
Posted on May 29, 2026 - 07:35 UTC
CrossLab Connect Server Upgrade Maintenance Jun 7, 2026 04:00-05:00 UTC
On Sunday, June 7, 2026, at 04:00 AM (UTC), extended maintenance has been scheduled for the following CrossLab Connect server:
- CrossLab Connect
- Asset Monitoring
Maintenance is required to support a Windows Server upgrade for the CrossLab Connect Data Warehouse (CLC DW). The maintenance window is scheduled to run until 9:00 AM (AEST) on Monday, June 8, 2026.
During this planned maintenance window, please be aware of the following:
- CrossLab Asset Monitoring application will not receive data updates
This does not result in data loss, but rather a temporary delay in data availability
- Following services will be unavailable:
Entitlement Tool
Asset Data Explorer
Canary Alerts Service
Backend activities will include database and job management (start/stop/enable) as part of the upgrade process.
We apologize in advance for any inconvenience this may cause and appreciate your understanding as we complete these necessary infrastructure improvements.
Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com with any questions or concerns.
Posted on May 29, 2026 - 14:06 UTC
- CrossLab Connect
- Asset Monitoring
Maintenance is required to support a Windows Server upgrade for the CrossLab Connect Data Warehouse (CLC DW). The maintenance window is scheduled to run until 9:00 AM (AEST) on Monday, June 8, 2026.
During this planned maintenance window, please be aware of the following:
- CrossLab Asset Monitoring application will not receive data updates
This does not result in data loss, but rather a temporary delay in data availability
- Following services will be unavailable:
Entitlement Tool
Asset Data Explorer
Canary Alerts Service
Backend activities will include database and job management (start/stop/enable) as part of the upgrade process.
We apologize in advance for any inconvenience this may cause and appreciate your understanding as we complete these necessary infrastructure improvements.
Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com with any questions or concerns.
Posted on May 29, 2026 - 14:06 UTC