All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring Operational
CrossLab Connect Application Operational
iLab Operational
iLab Australia Operational
iLab Australia API Operational
iLab Canada Operational
iLab Canada API Operational
iLab DFCI Operational
iLab DFCI API Operational
iLab Europe Operational
iLab Europe API Operational
iLab Stanford Operational
iLab Stanford API Operational
iLab US API Operational
iLab US Primary Operational
Seahorse Analytics Operational
Seahorse Analytics Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SLIMS Cloud North America & Canada - General maintenance Jan 20, 2026 08:00-11:00 UTC

On Tuesday, January 20, 2026 between 03:00 - 06:00 AM (EST) we will be performing routine infrastructure security maintenance on the US and Canadian Agilent Hosted SLIMS environments.

Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.

We apologize in advance for any inconvenience that may be caused.

Time slot:

08:00 - 11:00 (UTC)
09:00 - 12:00 (CET)
03:00 - 06:00 AM (EST)

Impacted instances:

*.us.slims.agilent.com
*.mon.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
Posted on Jan 14, 2026 - 09:33 UTC

SLIMS Cloud Singapore & Sydney - General Maintenance Jan 20, 2026 12:00-14:00 UTC

SLIMS Cloud Singapore & Sydney - General Maintenance

On Tuesday, January 20, 2026 between 20:00 - 22:00 (SGT) we will be performing routine infrastructure security maintenance on the Singapore and Sydney Agilent Hosted SLIMS environments.
Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.

Time slot:

13:00 - 15:00 (CET)
12:00 - 14:00 (UTC)
20:00 - 22:00 (SGT)
23:00 PM - 01:00 AM (Sydney time)

Impacted instances:
*.sgp.slims.agilent.com
*.syd.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
Posted on Jan 14, 2026 - 09:46 UTC

SLIMS Cloud Europe (Frankfurt & London) - General Maintenance Jan 21, 2026 05:30-08:00 UTC

SLIMS Cloud Europe (Frankfurt & London) - General Maintenance

On Wednesday, January 21, 2026 between 06:30 - 09:00 (CET) we will be performing routine infrastructure security maintenance on the EU Agilent Hosted SLIMS environments.
Maintenance is planned for 2,5 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.

Time slot:

06:30 - 09:00 (CET)
05:30 - 08:00 (UTC)

Impacted instances:
*.fra.slims.agilent.com
*.cloud.eu.genohm.com
*.ldn.slims.agilent.com
*.private..ldn.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
Posted on Jan 14, 2026 - 09:47 UTC
Jan 18, 2026

No incidents reported today.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026
iLab Site Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Jan 11, 09:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 08:30 UTC
Scheduled - On Sunday January 11, 2026 at 8:30AM (UTC), maintenance has been scheduled for the following iLab instances:
1. iLab Primary U.S.
2. iLab DFCI
3. iLab Catalog Database
4. iLab Content Management
5. iLab ERP

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Jan 5, 08:18 UTC
CrossLab Connect Server Migration Maintenance
Completed - The scheduled maintenance has been completed.
Jan 11, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 09:00 UTC
Scheduled - On Saturday January 10, 2026, at 09:00PM - January 11, 08:00PM (UTC), server migration maintenance has been scheduled for the following CrossLab Connect server instance:

- CrossLab Connect
- Asset Monitoring


Maintenance is scheduled for approximately 18 hours. During this period, CLC Asset Monitoring Application (Qlik) will not receive data updates during this time period. The users will still have access to the application, but the data will be static. We appreciate everyone's understanding and apologize for any inconvenience this may cause.


Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.
Jan 8, 13:17 UTC
Jan 10, 2026
iLab Australia Site Maintenance
Completed - The scheduled maintenance has been completed.
Jan 10, 15:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 14:30 UTC
Scheduled - On Saturday January 10, 2026 at 2:30PM (UTC), maintenance has been scheduled for iLab Australia.

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Jan 5, 08:11 UTC
CrossLab Connect Routine Maintenance
Completed - The scheduled maintenance has been completed.
Jan 10, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 10:30 UTC
Scheduled - On Saturday January 10, 2026, at 10:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instances:

- CrossLab Connect
- Asset Monitoring

Maintenance is planned for 4 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.


Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.
Jan 6, 13:22 UTC
iLab Stanford Site Maintenance
Completed - The scheduled maintenance has been completed.
Jan 10, 13:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 10:30 UTC
Scheduled - On Saturday January 10, 2026 at 10:30AM (UTC), maintenance has been scheduled for iLab Stanford.

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Jan 5, 08:06 UTC
iLab Canada Site Maintenance
Completed - The scheduled maintenance has been completed.
Jan 10, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 06:30 UTC
Scheduled - On Saturday January 10, 2026 at 6:30AM (UTC), maintenance has been scheduled for iLab Canada.

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Jan 5, 08:04 UTC
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Jan 10, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 04:30 UTC
Scheduled - On Saturday January 10, 2026 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

- iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Jan 5, 08:31 UTC
iLab Europe Site Maintenance
Completed - The scheduled maintenance has been completed.
Jan 10, 03:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 01:30 UTC
Scheduled - On Saturday January 10, 2026 at 1:30AM (UTC), maintenance has been scheduled for iLab Europe.

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Jan 5, 08:01 UTC
Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

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