All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring Operational
CrossLab Connect Application Operational
iLab Operational
iLab Australia Operational
iLab Australia API Operational
iLab Canada Operational
iLab Canada API Operational
iLab DFCI Operational
iLab DFCI API Operational
iLab Europe Operational
iLab Europe API Operational
iLab Stanford Operational
iLab Stanford API Operational
iLab US API Operational
iLab US Primary Operational
Seahorse Analytics Operational
Seahorse Analytics Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

iLab Stanford Server Upgrade Feb 14, 2026 04:30-05:30 UTC

On Saturday February 14, 2026 at 4:30AM (UTC), a server upgrade has been scheduled for the following iLab server instances and API:

- iLab Stanford

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 30 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Posted on Feb 09, 2026 - 00:16 UTC

iLab Routine Maintenance - Multiple Instances Feb 14, 2026 04:30-05:30 UTC

On Saturday February 14, 2026 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

- iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Posted on Feb 09, 2026 - 00:17 UTC

CrossLab Connect Routine Maintenance Feb 14, 2026 04:30-05:30 UTC

On Saturday February 14, 2026, at 4:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance:

- Asset Monitoring


Maintenance is planned for 1 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.


Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns
Posted on Feb 10, 2026 - 13:09 UTC

iLab Catalog Database Server Upgrade Feb 21, 2026 04:30-05:30 UTC

On Saturday, February 21, 2026 at 4:30 AM (UTC), a server upgrade has been scheduled for the iLab Catalog Database across all iLab server instances.

The maintenance window is planned for 1 hour. During this time, pictures will be temporarily unavailable within the iLab platform. We apologize in advance for any inconvenience this may cause.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Posted on Feb 09, 2026 - 00:27 UTC
Feb 11, 2026

No incidents reported today.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026
iLab DFCI Server Upgrade
Completed - The scheduled maintenance has been completed.
Feb 7, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 04:30 UTC
Scheduled - On Saturday February 7, 2026 at 4:30AM (UTC), a server upgrade has been scheduled for the following iLab server instances and API:

- iLab DFCI

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 30 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Feb 4, 23:12 UTC
Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Urgent Maintenance Notice – iLab US Primary Instance
Completed - The maintenance on the iLab US Primary instance is now complete. All services have been validated and are functioning normally.
Jan 29, 16:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 16:25 UTC
Update - We will be begin the scheduled maintenance shortly.
Jan 29, 16:23 UTC
Scheduled - We will be performing an update to address an issue related to a core feature component within the iLab platform. This maintenance is required to ensure continued stability and performance of the system.

Expected Impact

- Users on the iLab US Primary instance may experience intermittent service disruption of up to 5 minutes during the deployment window.
- No data loss or long-term service degradation is expected.
- All services will resume automatically once the update completes.

Scope of Impact

This maintenance is limited to:

- iLab Primary U.S. instance (Other iLab regions such as Stanford, Canada, Europe, Australia, DFCI, Content Management, and Catalog Database are not impacted.)

Support

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Jan 29, 16:22 UTC
Jan 28, 2026

No incidents reported.

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