All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring Operational
CrossLab Connect Application Operational
iLab Operational
iLab Australia Operational
iLab Australia API Operational
iLab Canada Operational
iLab Canada API Operational
iLab DFCI Operational
iLab DFCI API Operational
iLab Europe Operational
iLab Europe API Operational
iLab Stanford Operational
iLab Stanford API Operational
iLab US API Operational
iLab US Primary Operational
Seahorse Analytics Operational
Seahorse Analytics Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 27, 2026
iLab Canada Site Maintenance
Completed - The scheduled maintenance has been completed.
Apr 27, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 02:30 UTC
Scheduled - On Saturday April 27, 2026 at 2:30AM (UTC), maintenance has been scheduled for the following iLab server instance and API:

- iLab Canada

Maintenance is planned for 30 minutes and during this time, please take note that users will be experiencing server downtime of no more than 10 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Apr 24, 11:45 UTC
Apr 26, 2026

No incidents reported.

Apr 25, 2026
CrossLab Connect Routine Maintenance
Completed - The scheduled maintenance has been completed.
Apr 25, 05:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 04:31 UTC
Scheduled - On Saturday April 25, 2026, at 4:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance:

- Asset Monitoring

Maintenance is planned for 1 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.


Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.
Apr 23, 19:06 UTC
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Apr 25, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 04:30 UTC
Scheduled - On Saturday April 25, 2026 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

- iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Apr 20, 00:46 UTC
Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026
CrossLab Connect Routine Maintenance
Completed - The scheduled maintenance has been completed.
Apr 18, 03:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 02:31 UTC
Scheduled - On Saturday April 18, 2026, at 2:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance:

- Asset Monitoring

Maintenance is planned for 1-hour and during this time, please take note that users may experience server downtime for the entirety of the maintenance window. We apologize in advance for any inconvenience that may be caused.


Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.
Apr 16, 19:56 UTC
iLab Site Maintenance (Multiple Sites)
Completed - The scheduled maintenance has been completed.
Apr 18, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 02:30 UTC
Scheduled - On Saturday April 18, 2026 at 2:30AM (UTC), maintenance has been scheduled for the following iLab server instance and API:

- iLab Primary U.S.
- iLab DFCI
- iLab Catalog Database

Maintenance is planned for 30 minutes and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent - iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Apr 16, 02:00 UTC
Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

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