All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On Saturday May 25th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents




Past Incidents

Saturday, December 23rd, 2023

No incidents reported

Friday, December 22nd, 2023

iLab Routine Maintenance - Multiple Instances

On Saturday December 23rd, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be upgrading the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, no more than 15 minutes of downtime is expected.

[Saturday December 23rd, 2023 at 5:30 AM (UTC)] - Maintenance completed and all sites are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, December 21st, 2023

No incidents reported

Wednesday, December 20th, 2023

No incidents reported

Tuesday, December 19th, 2023

No incidents reported

Monday, December 18th, 2023

No incidents reported

Sunday, December 17th, 2023

No incidents reported

Saturday, December 16th, 2023

Renewal of RDS Certificates for Multiple iLab Instances

On Saturday December 16th, 2023 at 11:30 PM (UTC), Agilent Site Reliability Engineers will be renewing RDS certificates for the following iLab server instances:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI

Maintenance is planned for 1 hour and during this time, no downtime is expected.

[Sunday December 17th, 2023 at 12:00 AM (UTC)] - Maintenance completed and all sites are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, December 15th, 2023

No incidents reported

Thursday, December 14th, 2023

No incidents reported

Wednesday, December 13th, 2023

No incidents reported

Tuesday, December 12th, 2023

No incidents reported

Monday, December 11th, 2023

No incidents reported

Sunday, December 10th, 2023

No incidents reported

Saturday, December 9th, 2023

No incidents reported

Friday, December 8th, 2023

iLab Routine Maintenance - All Instances

On Saturday December 9th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, no more than 15 minutes of downtime is expected.

[Saturday December 9th, 2023 at 5:30 AM (UTC)] - Maintenance completed and all sites are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Europe Server Migration

On Friday December 8th, 2023 at 10:00 PM (UTC), Agilent Site Reliability Engineers will be migrating the following iLab instances from Active-Active Failover to Active-Passive Failover:

  • iLab Europe

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected. We apologize in advance for any inconvenience that may be caused.

[Saturday December 9th, 2023 at 12:00 AM (UTC)] - Migration is completed and site is operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, December 7th, 2023

No incidents reported

Wednesday, December 6th, 2023

No incidents reported

Tuesday, December 5th, 2023

No incidents reported

Monday, December 4th, 2023

No incidents reported

Sunday, December 3rd, 2023

No incidents reported

Saturday, December 2nd, 2023

No incidents reported

Friday, December 1st, 2023

No incidents reported

Thursday, November 30th, 2023

No incidents reported

Wednesday, November 29th, 2023

No incidents reported

Tuesday, November 28th, 2023

No incidents reported

Monday, November 27th, 2023

No incidents reported

Sunday, November 26th, 2023

No incidents reported

Saturday, November 25th, 2023

No incidents reported

Friday, November 24th, 2023

iLab Routine Maintenance - All Instances

On Saturday November 25th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Saturday November 25th; 6:30 AM (UTC)] - Maintenance completed and all sites are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.