In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 2024 - 00:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 27, 2024 00:30-04:30 UTC
Scheduled - On Saturday July 27th, 2024 at 12:30AM (UTC), maintenance has been scheduled for the following iLab server instances and API:

- iLab DFCI
- iLab Catalog Database

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of 2 hours and iLab will be unavailable. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Jul 27, 2024 00:30-04:30 UTC

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
CrossLab Connect Application ? Operational
iLab Under Maintenance
iLab Australia ? Operational
iLab Australia API ? Operational
iLab Canada ? Operational
iLab Canada API ? Operational
iLab DFCI ? Under Maintenance
iLab DFCI API ? Under Maintenance
iLab Europe ? Operational
iLab Europe API ? Operational
iLab Stanford ? Operational
iLab Stanford API ? Operational
iLab US API ? Operational
iLab US Primary ? Operational
Seahorse Analytics Operational
Seahorse Analytics ? Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Jul 23, 2024 - 17:09 UTC
Scheduled - On Saturday July 27th, 2024 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

-iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- Agilent Status Page
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Jul 23, 2024 - 00:00 UTC
Past Incidents
Jul 27, 2024

Unresolved incident: iLab DFCI and Catalog Database Server Migration.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Completed - The scheduled maintenance has been completed.
Jul 25, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 07:00 UTC
Scheduled - On Thursday July 25th, 2024 at 7;00 AM (UTC), maintenance has been scheduled for the following server instance:

- CrossLab Connect Application

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 10 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.

Jul 23, 17:08 UTC
Jul 24, 2024
Resolved - On Saturday June 22nd, 2024 at 12:30AM (UTC), maintenance has been scheduled for the following iLab server instances:

• iLab Canada
• iLab Europe

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of 2 hours. We apologize in advance for any inconvenience that may be caused.

[Saturday June 22nd, 2024 at 1:00AM (UTC)] - Maintenance is completed for iLab Europe and site is fully operational.

[Saturday June 22nd, 2024 at 1:30AM (UTC)] - Maintenance is completed for iLab Canada and site is fully operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Jul 24, 00:30 UTC
Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024
Resolved - On Saturday July 20th, 2024 at 2:00 PM (UTC), routine maintenance has been scheduled on the following iLab server instance and API:

- iLab Australia

Maintenance is planned for approximately 2.5 hours and during this time we do not expect more than 10 minutes of downtime.

Update:
[Saturday July 20th, 2024 at 4:30PM (UTC)] - Maintenance is completed and site is fully operational.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Jul 20, 14:00 UTC
Resolved - On Saturday July 20th, 2024 at 4:30AM (UTC), maintenance has been scheduled for following iLab server instance and API:

- iLab Primary U.S.

Maintenance is planned for 4 hours and during this time, please take note that user will be experiencing server downtime of 2 hours. We apologize in advance for any inconvenience that may be caused.

Update:
[Saturday July 20th, 2024 at 5:32AM (UTC)] - Maintenance is completed and site is fully operational. Total downtime is 62 minutes.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Jul 20, 04:30 UTC
Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
Resolved - On Saturday June 15th, 2024 at 7:30AM (UTC), maintenance has been scheduled for iLab Australia.

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of 2 hours and iLab site will be unavailable. We apologize in advance for any inconvenience that may be caused.

[Saturday June 15th, 2024 at 8:05AM (UTC)] - Actual downtime is 34 minutes. Maintenance is completed and site is fully operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Jul 15, 07:30 UTC
Jul 14, 2024

No incidents reported.

Jul 13, 2024
Resolved - On Saturday July 13th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

-iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- Agilent Status Page
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Update:
[Saturday July 13th, 2024 at 5:15 AM (UTC)] - Maintenance complete and all sites are fully operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Jul 13, 04:30 UTC