All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring ? Operational
CrossLab Connect Application ? Operational
iLab Operational
iLab Australia ? Operational
iLab Australia API ? Operational
iLab Canada ? Operational
iLab Canada API ? Operational
iLab DFCI ? Operational
iLab DFCI API ? Operational
iLab Europe ? Operational
iLab Europe API ? Operational
iLab Stanford ? Operational
iLab Stanford API ? Operational
iLab US API ? Operational
iLab US Primary ? Operational
Seahorse Analytics Operational
Seahorse Analytics ? Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 16, 2025

No incidents reported today.

Jan 15, 2025
iLab US Primary Application Service Issues
Resolved - This incident has been resolved.
Jan 15, 21:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 16:55 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 15, 15:44 UTC
Update - We are continuing to investigate this issue.
Jan 15, 13:46 UTC
Investigating - We are continuing to investigate this issue and are exploring additional solutions to ensure a comprehensive resolution.
Jan 14, 23:38 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 14, 22:35 UTC
Update - We are continuing to investigate this issue.
Jan 14, 19:54 UTC
Investigating - Some users may be experiencing slow processing of tasks in the software. Our team is urgently investigating this issue to find a resolution.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

We apologize for any inconvenience and appreciate your patience.
Jan 14, 18:55 UTC
Jan 14, 2025
Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Jan 11, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 04:30 UTC
Scheduled - On Saturday January 11, 2025 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

-iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- Agilent Status Page
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Jan 6, 00:22 UTC
Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.

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