All Systems Operational
About This Site
Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, OpenLab Sync, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.
CrossLab Connect
Operational
Asset Monitoring
Operational
CrossLab Connect Application
Operational
iLab
Operational
iLab Australia
Operational
iLab Australia API
Operational
iLab Canada
Operational
iLab Canada API
Operational
iLab DFCI
Operational
iLab DFCI API
Operational
iLab Europe
Operational
iLab Europe API
Operational
iLab Stanford
Operational
iLab Stanford API
Operational
iLab US API
Operational
iLab US Primary
Operational
Seahorse Analytics
Operational
Seahorse Analytics
Operational
OpenLab Sync
Operational
OpenLab Sync Canada
Operational
OpenLab Sync Europe (Frankfurt)
Operational
OpenLab Sync Europe (London)
Operational
OpenLab Sync North America
Operational
OpenLab Sync Singapore
Operational
OpenLab Sync Sydney
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
iLab Routine maintenance Sep 19, 2026 04:30-05:30 UTC
On Saturday September 19, 2026 at 04:30 UTC, routine maintenance has been scheduled for the following iLab server instances:
- iLab DFCI
- iLab DFCI API
- iLab Europe
- iLab Europe API
Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 30 minutes.
We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.
Please contact Agilent iLab Support at ilabsupport@agilent.com with any questions or concerns.
Posted on Sep 15, 2026 - 00:00 UTC
- iLab DFCI
- iLab DFCI API
- iLab Europe
- iLab Europe API
Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 30 minutes.
We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.
Please contact Agilent iLab Support at ilabsupport@agilent.com with any questions or concerns.
Posted on Sep 15, 2026 - 00:00 UTC
CrossLab Connect Routine maintenance Sep 19, 2026 04:30-05:30 UTC
On Saturday September 19, 2026 at 04:30 UTC, routine maintenance has been scheduled for the following CrossLab Connect Application server instances:
- CrossLab Connect Application
Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 30 minutes.
We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.
Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com with any questions or concerns.
Posted on Sep 17, 2026 - 02:30 UTC
- CrossLab Connect Application
Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 30 minutes.
We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.
Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com with any questions or concerns.
Posted on Sep 17, 2026 - 02:30 UTC
CrossLab Connect Routine maintenance Sep 20, 2026 04:30-05:30 UTC
On Sunday September 20, 2026 at 04:30 UTC, routine maintenance has been scheduled for the following Asset Monitoring server instances:
- Asset Monitoring
Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 30 minutes.
We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.
Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com with any questions or concerns.
Posted on Sep 17, 2026 - 02:30 UTC
- Asset Monitoring
Maintenance is planned for 1 hour. During this time, users may experience server downtime of no more than 30 minutes.
We apologize for any inconvenience this may cause and appreciate your patience while the maintenance is completed.
Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com with any questions or concerns.
Posted on Sep 17, 2026 - 02:30 UTC
Agilent Hosted OpenLab Sync/SLIMS North America & Canada - General maintenance Sep 22, 2026 07:00-10:00 UTC
On Tuesday, September 22, 2026 between 03:00 - 06:00 AM (EDT) we will be performing routine infrastructure security maintenance on the US and Canadian Agilent Hosted OpenLab Sync/SLIMS environments.
Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.
Time slot:
07:00 - 10:00 (UTC)
09:00 - 12:00 (CEST)
03:00 - 06:00 AM (EDT)
Impacted instances:
*.us.slims.agilent.com
*.mon.slims.agilent.com
Please contact Agilent Support, with any questions or concerns.
Posted on Sep 18, 2026 - 08:17 UTC
Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.
Time slot:
07:00 - 10:00 (UTC)
09:00 - 12:00 (CEST)
03:00 - 06:00 AM (EDT)
Impacted instances:
*.us.slims.agilent.com
*.mon.slims.agilent.com
Please contact Agilent Support, with any questions or concerns.
Posted on Sep 18, 2026 - 08:17 UTC
Agilent Hosted OpenLab Sync/SLIMS Singapore & Sydney - General Maintenance Sep 22, 2026 11:00-13:00 UTC
On Tuesday, September 22, 2026 between 19:00 - 21:00 (SGT) we will be performing routine infrastructure security maintenance on the Singapore and Sydney Agilent Hosted OpenLab Sync/SLIMS environments.
Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.
Time slot:
13:00 - 15:00 (CEST)
11:00 - 13:00 (UTC)
19:00 - 21:00 (SGT)
22:00 PM - 00:00 AM (Sydney time)
Impacted instances:
*.sgp.slims.agilent.com
*.syd.slims.agilent.com
Please contact Agilent Support, with any questions or concerns.
Posted on Sep 18, 2026 - 08:18 UTC
Maintenance is planned for 2 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.
Time slot:
13:00 - 15:00 (CEST)
11:00 - 13:00 (UTC)
19:00 - 21:00 (SGT)
22:00 PM - 00:00 AM (Sydney time)
Impacted instances:
*.sgp.slims.agilent.com
*.syd.slims.agilent.com
Please contact Agilent Support, with any questions or concerns.
Posted on Sep 18, 2026 - 08:18 UTC
Agilent Hosted OpenLab Sync/SLIMS Europe (Frankfurt & London) - General Maintenance Sep 23, 2026 06:30-09:00 UTC
On Wednesday, September 23, 2026 between 06:30 - 09:00 (CEST) we will be performing routine infrastructure security maintenance on the EU Agilent Hosted OpenLab Sync/SLIMS environments.
Maintenance is planned for 2.5 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.
Time slot:
06:30 - 09:00 (CEST)
04:30 - 07:00 (UTC)
Impacted instances:
*.fra.slims.agilent.com
*.cloud.eu.genohm.com
*.ldn.slims.agilent.com
*.private..ldn.slims.agilent.com
Please contact Agilent Support, with any questions or concerns.
Posted on Sep 18, 2026 - 08:20 UTC
Maintenance is planned for 2.5 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes.
We apologize in advance for any inconvenience that may be caused.
Time slot:
06:30 - 09:00 (CEST)
04:30 - 07:00 (UTC)
Impacted instances:
*.fra.slims.agilent.com
*.cloud.eu.genohm.com
*.ldn.slims.agilent.com
*.private..ldn.slims.agilent.com
Please contact Agilent Support, with any questions or concerns.
Posted on Sep 18, 2026 - 08:20 UTC