All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring ? Operational
CrossLab Connect Application ? Operational
iLab Operational
iLab Australia ? Operational
iLab Australia API ? Operational
iLab Canada ? Operational
iLab Canada API ? Operational
iLab DFCI ? Operational
iLab DFCI API ? Operational
iLab Europe ? Operational
iLab Europe API ? Operational
iLab Stanford ? Operational
iLab Stanford API ? Operational
iLab US API ? Operational
iLab US Primary ? Operational
Seahorse Analytics Operational
Seahorse Analytics ? Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 22, 2024

No incidents reported today.

Dec 21, 2024

No incidents reported.

Dec 20, 2024

No incidents reported.

Dec 19, 2024

No incidents reported.

Dec 18, 2024
SLIMS Cloud Singapore & Sydney - General Maintenance
Completed - The scheduled maintenance has been completed.
Dec 18, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 12:00 UTC
Scheduled - SLIMS Cloud Singapore & Sydney - General Maintenance

On Wednesday, December 18th, 2024 between 20:00 - 23:00 (SGT) we will be performing routine infrastructure security maintenance on the Singapore and Sydney Agilent Hosted SLIMS environments.

Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Time slot:

12:00 - 15:00 (UTC)
13:00 - 16:00 (CET)
20:00 - 23:00 (SGT)
23:00 - 02:00 (Sydney time)

Impacted instances:
*.sgp.slims.agilent.com
*.syd.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
Dec 18, 12:00 UTC
SLIMS Cloud North America & Canada - General maintenance
Completed - The scheduled maintenance has been completed.
Dec 18, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 08:00 UTC
Scheduled - On Wednesday, December 18th, 2024 between 03:00 - 06:00 (EDT) we will be performing routine infrastructure security maintenance on the US and Canadian Agilent Hosted SLIMS environments.
Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Time slot:

08:00 - 11:00 (UTC)
09:00 - 12:00 (CET)
03:00 - 06:00 (EDT)

Impacted instances:

*.us.slims.agilent.com
*.mon.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
Dec 11, 10:44 UTC
Dec 17, 2024
SLIMS Cloud Europe (Frankfurt & London) - General Maintenance
Completed - The scheduled maintenance has been completed.
Dec 17, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 05:00 UTC
Scheduled - On Tuesday, December 17th, 2024 between 06:00 - 09:00 (CET) we will be performing routine infrastructure security maintenance on the EU Agilent Hosted SLIMS environments.

Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Time slot:

05:00 - 08:00 (UTC)
06:00 - 09:00 (CET)
00:00 - 03:00 (EDT)

Impacted instances:
*.cloud.eu.genohm.com
*.fra.slims.agilent.com
*.ldn.slims.agilent.com
*.private..ldn.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
Dec 11, 10:41 UTC
Dec 16, 2024

No incidents reported.

Dec 15, 2024

No incidents reported.

Dec 14, 2024
iLab Australia Network Maintenance
Completed - The scheduled maintenance has been completed.
Dec 14, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 09:00 UTC
Scheduled - On Saturday December 14, 2024 at 9:00AM (UTC), maintenance has been scheduled for the following iLab server instance and API:

- iLab Australia

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of 30 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Dec 12, 02:32 UTC
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Dec 14, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 04:30 UTC
Scheduled - On Saturday December 14, 2024 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

-iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- Agilent Status Page
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Dec 8, 23:52 UTC
Dec 13, 2024

No incidents reported.

Dec 12, 2024

No incidents reported.

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

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