All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
CrossLab Connect Application ? Operational
iLab Operational
iLab Australia ? Operational
iLab Australia API ? Operational
iLab Canada ? Operational
iLab Canada API ? Operational
iLab DFCI ? Operational
iLab DFCI API ? Operational
iLab Europe ? Operational
iLab Europe API ? Operational
iLab Stanford ? Operational
iLab Stanford API ? Operational
iLab US API ? Operational
iLab US Primary ? Operational
Seahorse Analytics Operational
Seahorse Analytics ? Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
iLab Routine Maintenance - Multiple Instances Sep 28, 2024 04:30-06:30 UTC
On Saturday September 28th, 2024 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

-iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- Agilent Status Page
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Posted on Sep 20, 2024 - 02:12 UTC
Past Incidents
Sep 20, 2024
CrossLab Connect - Routine Maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 06:30 UTC
Scheduled - Friday September 20th, 2024, at 6:30AM - 7:00AM (UTC), a routine maintenance has been scheduled for CrossLab Connect.

This required maintenance has a 30-minute downtime window.
Sep 17, 15:32 UTC
Sep 19, 2024

No incidents reported.

Sep 18, 2024

No incidents reported.

Sep 17, 2024
iLab Australia Site Outage
Resolved - Site is operational and no issues have been found. We will continue to monitor the site.
Sep 17, 12:05 UTC
Update - We are continuing to monitor for any further issues.
Sep 17, 11:55 UTC
Update - Site has been tested and is stable.
Sep 17, 11:50 UTC
Monitoring - At 11:45 AM (UTC), a fix has been implemented and we are monitoring the results.
Sep 17, 11:45 UTC
Investigating - At 10:40 AM (UTC), we identified an issue within the iLab Australia instance, where the site is no longer accessible by users. We have started to investigate the issue and will provide further updates shortly.
Sep 17, 10:51 UTC
Sep 16, 2024

No incidents reported.

Sep 15, 2024
iLab Stanford - Routine Maintenance
Completed - The scheduled maintenance has been completed.
Sep 15, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 05:30 UTC
Scheduled - On Sunday September 15th, 2024 at 5:30 AM (UTC), a routine fallback maintenance has been scheduled for the following instance:

- iLab Stanford

This planned fallback maintenance has a 2 hour window and during this time, no more than 15 minutes of downtime is expected.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Sep 13, 14:47 UTC
CrossLab Connect - Routine Maintenance
Completed - The scheduled maintenance has been completed.
Sep 15, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 05:30 UTC
Scheduled - Sunday September 15th, 2024, at 5:30AM (UTC), a routine fallback maintenance has been scheduled for CrossLab Connect.


This planned fallback maintenance has a two hour window.


Please contact Agilent CLC Support at crosslab.support@agilent.com, with any questions or concerns.
Sep 13, 13:46 UTC
Sep 14, 2024
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Sep 14, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 04:30 UTC
Scheduled - On Saturday September 14th, 2024 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

-iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- Agilent Status Page
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Sep 9, 00:37 UTC
Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024
CrossLab Connect - Routine Maintenance
Completed - The scheduled maintenance has been completed.
Sep 8, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 05:31 UTC
Scheduled - On Sunday September 8th, 2024, at 5:30AM (UTC), a routine network maintenance has been scheduled for CrossLab Connect.

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

Please contact Agilent CLC Support at crosslab.support@agilent.com, with any questions or concerns.
Sep 5, 15:35 UTC
iLab Stanford - Routine Maintenance
Completed - The scheduled maintenance has been completed.
Sep 8, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 05:30 UTC
Scheduled - On Sunday September 8th, 2024 at 5:30AM (UTC), a routine network maintenance has been scheduled for iLab Stanford and iLab Stanford API.

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Sep 5, 15:06 UTC
Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

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