iLab Australia Degraded Performance

Incident Report for Agilent

Resolved

This incident has been resolved.
Posted Oct 05, 2026 - 13:02 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 05, 2026 - 09:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 05, 2026 - 09:44 UTC

Identified

We are aware of an issue affecting iLab Australia that is preventing users from accessing the iLab Australia site.

Our technical teams have identified the issue and working to restore service as quickly as possible.

We apologize for the disruption and appreciate your patience while we work to resolve this issue. We will provide further updates as additional information becomes available.

If you have any questions or concerns, please contact Agilent iLab Support at ilabsupport@agilent.com.
Posted Oct 05, 2026 - 09:00 UTC

Investigating

We are investigating reports of degraded performance affecting iLab Australia. Some users may experience slower-than-normal response times.

Our technical teams are actively investigating the issue. We will provide another update as additional information becomes available.

Please contact the Agilent iLab Support at ilabsupport@agilent.com, with any questions or concerns.
Posted Oct 05, 2026 - 06:29 UTC
This incident affected: iLab (iLab Australia, iLab Australia API).