All Systems Operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal, Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

CrossLab Connect Operational
Asset Monitoring ? Operational
CrossLab Connect Application ? Operational
iLab Operational
iLab Australia ? Operational
iLab Australia API ? Operational
iLab Canada ? Operational
iLab Canada API ? Operational
iLab DFCI ? Operational
iLab DFCI API ? Operational
iLab Europe ? Operational
iLab Europe API ? Operational
iLab Stanford ? Operational
iLab Stanford API ? Operational
iLab US API ? Operational
iLab US Primary ? Operational
Seahorse Analytics Operational
Seahorse Analytics ? Operational
SLIMS Operational
SLIMS Canada Operational
SLIMS Europe (Frankfurt) Operational
SLIMS Europe (London) Operational
SLIMS North America Operational
SLIMS Singapore Operational
SLIMS Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 4, 2025

No incidents reported today.

May 3, 2025

No incidents reported.

May 2, 2025
SLIMS Cloud Europe (Frankfurt & London) - Urgent Maintenance
Completed - The scheduled maintenance has been completed.
May 2, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 05:45 UTC
Scheduled - On Friday, May 2nd, 2025 between 07:45 - 09:00 (CEST) we will be performing urgent infrastructure security maintenance on the EU Agilent Hosted SLIMS environments.

Maintenance is planned for 1 hour 15 minutes and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Time slot:

07:45 - 09:00 (CEST)
05:45 - 07:00 (UTC)

Impacted instances:
*.cloud.eu.genohm.com
*.fra.slims.agilent.com
*.ldn.slims.agilent.com
*.private..ldn.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
May 2, 05:44 UTC
May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025
SLIMS Cloud Singapore & Sydney - Urgent Maintenance
Completed - The scheduled maintenance has been completed.
Apr 29, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 12:00 UTC
Scheduled - On Tuesday, April 29th, 2025 between 20:00 - 23:00 (SGT) we will be performing urgent infrastructure security maintenance on the Singapore and Sydney Agilent Hosted SLIMS environments.

Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Time slot:

14:00 - 17:00 (CEST)
12:00 - 15:00 (UTC)
20:00 - 23:00 (SGT)
10:00 PM - 01:00 AM (Sydney time)

Impacted instances:
*.sgp.slims.agilent.com
*.syd.slims.agilent.com

Please contact your Agilent SLIMS project lead, with any questions or concerns.
Apr 29, 11:11 UTC
SLIMS Cloud North America & Canada - General maintenance
Completed - The scheduled maintenance has been completed.
Apr 29, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 06:15 UTC
Scheduled - On Tuesday, April 29th, 2025 between 02:00 - 05:00 (EDT) or 08:00 - 11:00 (CEST) we will be performing urgent infrastructure security maintenance on the US and Canadian Agilent Hosted SLIMS environments.
Maintenance is planned for 3 hours and during this time, please take note that users will be experiencing service downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.
Apr 29, 06:00 UTC
Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025
CrossLab Connect Routine Maintenance
Completed - The scheduled maintenance has been completed.
Apr 26, 05:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 04:31 UTC
Scheduled - On Saturday April 26, 2025 at 4:30AM (UTC), routine maintenance has been scheduled for the following CrossLab Connect server instance:

- Asset Monitoring


Maintenance is planned for 1 hours and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.


Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns
Apr 24, 12:04 UTC
iLab Routine Maintenance - Multiple Instances
Completed - The scheduled maintenance has been completed.
Apr 26, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 04:30 UTC
Scheduled - On Saturday April 26, 2025 at 4:30AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

-iLab Primary U.S.
- iLab Stanford
- iLab Canada
- iLab Europe
- iLab Australia
- iLab DFCI
- Agilent Status Page
- iLab Content Management
- iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that users will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Apr 21, 00:41 UTC
Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
iLab Europe & iLab Europe API Site Outage
Resolved - This incident has been resolved.
Apr 23, 15:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 14:25 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 23, 14:20 UTC
Investigating - We are currently experiencing an outage with the following iLab instances:

- iLab Europe
- iLab Europe API

Our team is actively working on resolving this issue as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

Please contact Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.
Apr 23, 14:15 UTC
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage